Frequently Asked Questions

Frequently Asked Questions (FAQ)

快速链接
 

• Account, Transcript and Certificate Information
• Accommodations and Directions
• Cancellation and Refund Information
• 注册一个及付款资料
• 研究生学分，SCECH和社会工作者继续教育信息

ACCOUNT, TRANSCRIPT, AND CERTIFICATE INFORMATION

我如何访问我的帐户，获得我所参加课程的成绩单，和/或打印证书?
点击这里获取访问您的帐户、打印成绩单和证书的说明.

How do I change and/or update my account information?
您可以通过访问您的帐户更新您的电话号码，电子邮件地址和邮寄地址. 
点击这里  to learn how to access 你的账户. If you would like to change your 区, 建筑, or another piece of information in 你的账户, you can do this when you register for a course. 如果您对您的帐户有任何其他问题，请联系 pdhub@annakayat.com or 616-365-2235.

ACCOMMODATIONS AND DIRECTIONS

Where is my course located at?
您将收到一封电子邮件，其中包含您的课程地址和位置. 虽然大多数课程都在uedbet官网大学理科学院的ESC大楼举行，但情况并非总是如此. Please watch your email for exact location details. If you need a map to uedbet官网ISD, 点击这里.

Where can I stay (hotel/motel)? 点击这里 找到一个酒店. When you fill out the search parameters, 你可能想要使用弗雷德里克梅杰花园作为你想要的区域. We are located very close to this location.

CANCELLATION AND REFUND INFORMATION

What is your cancellation policy?
你可能 cancel your enrollment online by 登录到 你的账户 or there is a link at the bottom of your confirmation email. 在课程开始前的任何时间都可以取消. 如果你想退款的话, 取消申请必须在课程开始日期前七天提交(除非课程描述中另有说明)。.

在课程开课前7天内“缺席”或取消课程仍需付费. If you are unable to attend due to an emergency or illness, 我强烈建议你找一个人来代替你.

What is your weather policy?
如果参与者所在地区关闭，uedbet官网ISD教育服务中心开放, course(s) will still be held and refunds will not be issued. 

If Kent ISD Educational Service Center is closed; all course(s) are cancelled. Verify 建筑 closings by calling 616.365.2234

我怎样才能得到退款?
在下列情况下，将获全额退款:

• If a course is cancelled by uedbet官网ISD, PD中心将尽一切努力，通过使用您的uedbet官网郡ISD PD帐户中的联系信息，尽快通知您此取消，并处理任何到期的退款.
•  
• 通过我们的在线注册系统取消参与者, 在课程开始日期前七天或以上(除非课程描述中另有说明).

如果我不能参加，我如何转到另一门课程或找人代替我?
We would be happy to transfer or replace your enrollment. 让我们知道 通过电子邮件 pdhub@annakayat.com 或拨打616.365.2235, 你想转出哪门课，又想上哪门课. If the course cost is not the same. 如果适用，您需要支付差额，否则退款将被处理. I如果有其他学员想代替你上课, let us know the replacements name, 区, 建筑, email address and phone number.

ENROLLMENT AND PAYMENT INFORMATION

How do I enroll in a course?
点击这里获取如何在线注册课程的指导.

你可能 also enroll in person. Our business hours are 7:30-4:00 p.m. 星期一至星期五. 

我如何知道我是否注册了，或者我没有通过电子邮件收到确认, am I enrolled in the course?
After successfully being enrolled in a course, 我们的在线注册系统将通过电子邮件生成确认. 此电子邮件将发送到与您的帐户相关联的电子邮件地址. 出于这个原因, 在注册课程时提供准确的电子邮件地址是非常重要的. 如果您想更新您的帐户或重新打印课程确认 点击这里  to learn how to access 你的账户. If you do not know your user name and/or password, you may 点击这里 to have 你的账户 login information sent to your email 或电子邮件 pdhub@annakayat.com If you did not receive a confirmation email, your registration may not have been successful, please contact the PD Hub to complete your enrollment. 

如果我没有注册一门课程，并在课程当天出现了怎么办?
所有课程都需要注册才能保留座位. 在课程当天“走进来”且目前未注册的参与者, will be enrolled upon payment for the course, provided a seat is available. 我们不能保证参与者在没有事先登记的情况下能够参加或收到课程材料.

If a course is full, can I get on the waiting list?
Many of our courses offer a waiting list (not all). 如果课程已满，并且有候补名单空缺，您将正常注册. 您的电子邮件确认将确认您的等待名单状态. If other participants cancel from the course, the first participant on the waiting list is enrolled, and will receive an email confirming the status change. 您可以通过您的帐户在线查询您的轮候名单状态. 你可能 also call the PD Hub to find out your current status.

Can I still attend PD at uedbet官网ISD after I retire?
是的，你可以在退休后三十(30)天参加. Retirement regulations preclude you from participating, 甚至在自愿的基础上, 在任何公立学校工作(包括专业发展)三十(30)天后立即退休生效日期. 尽管我们很希望你能参与其中, we would hate to see you jeopardize your retirement status. 

What payment methods are accepted?
你可能 use a Purchase Order, ask us to invoice your 区 or enter a 信贷 Card (VISA, MasterCard or Discover) to enroll online, 除非课程是免费的. 

我的学校要付款或发送采购订单，我该怎么办?
结账时，请根据您的付款方式选择购买订单或发票. Please make sure to type the PO# in the check box provided.

Can I enroll in a course with a personal check?
是的，请选择发票.  然后将支票邮寄至以下地址:PD Hub/ uedbet官网ISD/ 2930 Knapp NE/ 大急流城, MI 49525. We will only invoice you if we do not receive your check.

研究生学分，教育和社会工作者继续教育信息

点击这里 to learn about SCECH credit.

按此了解社工继续教育学分.

研究生学分问题

How do I register for graduate credit for a course?
如果参与者想注册一门课程的研究生学分, 他们可以在课程的第一天填写学分授予机构的文件. This paperwork will be at the sign in table. 我们建议您早点到达，完成这些文件并付款. 研究生学分是一项额外费用，直接支付给授予机构. This fee can be paid on the first day of the course.

What is the cost of graduate credit for a course?
研究生学分费用因授信机构而异. For course specific information, 点击这里 to contact the PD Hub.

如果我想申请研究生学分有什么要求?
为了报名参加研究生课程，你需要一个学士学位. 在课程的第一天，学费也会直接支付给学分授予机构. 这笔费用是除了课程费用，你将支付给uedbet官网大学ISD. 有些课程还要求学生在完成作业后才能获得毕业学分. 你可能 点击这里 to contact the PD Hub to ask about any assignments that may be offered.